|We recommend broadband, especially if you use the audio option. If you use the text options, the courses can run at 128K, although there are some delays.|
|All courses use audio. You can turn the audio off and display the text of the audio. The audio plays through the Windows Media Player. The Media Player itself is hidden and not visible to students.|
|No. None of the courses requires a plug-in.|
|Yes. The courses can connect to external Learning Management Systems. The courses follow AICC and SCORM standards and will communicate with any LMS that follows those protocols. When the courses are connected to an external LMS, the courses send data both to your LMS and to this site; i.e., the data are stored in both places. Managers can monitor data on their own LMS or on this site.|
|There may be. Without charge, we will provide links for AICC compliant and SCORM compliant Learning Management Systems. If your LMS does not follow one of those standards, or if the links we provide don't work with your LMS, we may ask for a setup fee.|
We provide several types of "customized links" to our site so that users can
login more quickly.
You can paste the link as a desktop shortcut or into an email. Or you can also create an HTML file on your intranet that launches this site.
|Yes. There are discounts available for both the eLearning versions and the CD-ROM versions of the course. Discounts on the eLearning versions are cumulative. Once you reach a plateau of usage, you receive discounts on all future courses. Discounts are also offered for prepayments.|
The Account Manager menu has options that let you specify:
|We offer a 30-day free trial period for qualified organizations. During that time, you can have as many students take as many lessons as you wish.|
|We will remove the charges on a case-by-case basis.|
Courses are divided into sections. A typical course includes 5-8 sections.
Most sections take about 8-12 minutes to complete. These short segments allow
students to take breaks at convenient places. Students can exit a course at
any point and return to the same place later.
All courses have tests. In general, the passing criterion is about 85%,
but that varies slightly based on the number of questions in the test.
If students pass some sections and fail other sections, they must repeat the
test, but they are tested only on the sections they have failed.
Students may take a test as many times as necessary to meet
the criterion. There are several features that make it difficult
for students to simply repeat the test until they learn it:
For each section, we track:
For large courses, the Status Reports group section data into modules.
|Yes. You can request a login that will enable you to see an entire course (one or more) as a student.|
|Not at this time, but we plan to submit them to those organizations. We have followed their guidelines and expect no obstacles in the certification process.|
We promise not to use the emails for any purpose unrelated to taking courses
at this site. We will not share the emails with anyone else.
The primary use of the email is to send a "forgotten password." When a user
selects the forgotten password option, we can get them a new password in one
of two ways:
We may also use an email address to contact a user who needs help. Email addresses are encrypted on our site. It would be difficult (but never impossible) for a hacker to copy our list of email addresses.